So, I was reading about how British Airways came up with the first lie-flat business class bed back in 2000. Pretty groundbreaking at the time, right? But then... they kinda just stuck with it for 19 years. Seems a bit wild when you think about how fast the aviation industry usually moves. Other airlines kept upgrading their business class while BA just chilled with the same concept.
I guess if it ain't broke, don't fix it? But still, you'd think they'd want to stay ahead of the game, especially in such a competitive market. Maybe they felt their product was good enough to stand the test of time? Or maybe it was a cost-saving move?
What do you guys think? Does sticking with a solid product strategy make sense in the long run? Or should airlines always be pushing for the next big thing? I'd love to hear your thoughts on whether BA made the right call or if they missed out by not innovating sooner.
I guess if it ain't broke, don't fix it? But still, you'd think they'd want to stay ahead of the game, especially in such a competitive market. Maybe they felt their product was good enough to stand the test of time? Or maybe it was a cost-saving move?
What do you guys think? Does sticking with a solid product strategy make sense in the long run? Or should airlines always be pushing for the next big thing? I'd love to hear your thoughts on whether BA made the right call or if they missed out by not innovating sooner.